Expats doing business in the Czech Republic will find themselves in one of Central Europe’s most developed and industrialised economies. The Czech Republic has made strides in developing its economy and moving toward a more Western-style business model. Its ascension to the European Union in 2004 and its central position in Europe have made it an attractive destination for international foreign investment, and several multinational corporations have their European headquarters in the country.
How individuals conduct themselves during business in the Czech Republic can significantly impact how fellow business associates perceive them. Expats should take some time to understand common business practices and etiquette in the Czech Republic to become familiar with their corporate culture.
Fast facts
Business hours
8am or 9am to 5pm or 6pm, Monday to Friday.
Business language
Czech and English.
Greetings
A firm handshake while maintaining direct eye contact.
Dress
Business attire is generally formal and conservative. Men should wear dark suits with ties. Women should wear business suits, modest dresses or formal skirts. Business casual and other less formal attire may be accepted in some industries.
Gifts
If invited to a local’s home, bring flowers, a bottle of good quality wine or spirits, or a small gift from your home country. Gifts are usually opened when received.
Gender equality
Although men still hold the majority of senior positions, women are considered equal, and there are no restrictions on women in the workplace.
Business culture in the Czech Republic
Expats may initially perceive the reserved Czech manner to be cold and impersonal, but Czechs are actually warm and hospitable people. They tend to be private people until you get to know them on a more personal level, although it could take many meetings to reach this stage.
Communication
Initial greetings may be formal and reserved. Czechs may be somewhat indirect and non-confrontational in their communications during business meetings. It’s not uncommon for a Czech associate to answer with a vague ‘we will see’ or ‘it is difficult’ (neither of which is a favourable answer) rather than giving an outright ‘yes’ or ‘no’ response.
Hierarchy
Although the group’s opinion may be considered in some cases, business structures in the Czech Republic are traditionally hierarchical, and decisions are made from the top down. Multinational businesses may be less strictly structured.
Relationships
Networking is essential in the Czech Republic, and it is vital to build and maintain relationships. Business may be conducted slowly, with initial meetings scheduled to get to know each other and ascertain the trustworthiness of associates before a deal can be made. Patience is key to succeeding in business in the Czech Republic.
Values
Family is valued highly in Czech culture. Family ties are deeply rooted, and family time is important. As such, it is unlikely that work commitments will extend over weekends or public holidays. Work-life balance is highly valued.
Dos and don’ts of business in the Czech Republic
- Do be on time. Punctuality is taken very seriously in Czech business.
- Do arrange meetings well beforehand, as Czechs are not fond of impromptu meetings at the last minute
- Don’t address somebody by their first name unless invited to do so
- Don’t try to rush things. Business decisions can take time as associates get to know each other and decide whether they are trustworthy.
- Do shake hands and maintain eye contact when greeting